Protecting your personal data is our top priority. Here you will find a clear explanation of what information Nagad Baji collects, why we collect it, and how we keep it secure.
Nagad Baji takes your privacy seriously. This policy explains what information we collect, why we collect it, and how we keep it secure.
This Privacy Policy ("Policy") applies to the Nagad Baji platform and all associated services. By using our website, you are considered to have accepted this Policy.
Nagad Baji is an online betting platform built for users in Bangladesh. We believe trust is the foundation of any good service — and a big part of that trust comes from protecting your data. That is why we never compromise on how we handle your personal information.
This policy is written in plain, easy-to-understand language. If you have any questions, feel free to get in touch with us.
Nagad Baji collects two types of information from you — directly provided information and automatically collected information.
We collect the following information when you create an account, make a transaction, or contact our support team:
| Data Type | Example | Reason |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification |
| Contact Information | Mobile number, email address | Account Registration & Support |
| Financial Information | Mobile Pay/Nagad/Rocket number, transaction history | Payment Processing |
| Verification Documents | NID or Passport Photo | KYC Process |
When you use our site, the following information is collected automatically:
Nagad Baji uses your information only for specific purposes. Each use case is clearly outlined below:
We never sell your information to advertisers or third parties. That is our firm commitment.
Nagad Baji does not retain your information longer than necessary. However, certain data must be kept for a specified period due to legal obligations.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 Years After Account Closure |
| Transaction Records | 7 years from the date of transaction |
| KYC Documents | 5 Years After Account Closure |
| Communication Logs | 2 Years |
| Cookie Data | 30 days to 1 year (depending on cookie type) |
After the designated retention period, your data is securely deleted or anonymised so that you can no longer be identified.
Nagad Baji never sells, rents, or trades your personal information. Data may only be shared in the limited circumstances outlined below.
We work with trusted third parties for payment processing, identity verification, and technical support. These parties receive only the information necessary for their specific role and are contractually bound to uphold our privacy standards.
If required by a court order, government investigation, or legal process, we will disclose the necessary information — and only the minimum required.
In the event of a future merger or acquisition, your information may be transferred. However, this Privacy Policy will remain in effect and you will be notified in advance.
The Nagad Baji website uses cookies. Cookies are small text files stored in your browser that help improve your browsing experience.
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
Nagad Baji uses industry-leading security technology to protect your information. Our security framework includes:
While we maintain the highest security standards, no digital system is 100% immune to risk. We strongly recommend keeping your password confidential and updating it regularly.
If you have an account with Nagad Baji, you have the following rights regarding your information:
You can request to see what information we hold about you.
You may request corrections to any inaccurate or outdated information.
In certain circumstances, you may request that your data be deleted.
You may object to the use of your information for any specific purpose.
You can request a copy of your information in a readable, portable format.
You can opt out of promotional emails or SMS at any time.
To exercise these rights, email us at support@nagadbaji.ws or Help Center to get in touch. We will respond within 30 business days.
Nagad Baji strictly refrains from providing services to anyone under 18. We do not knowingly collect any information from minors.
Age verification is mandatory at registration. If we find that an account was created using a false age, it will be suspended immediately and all associated data will be deleted.
If you become aware that a minor is using our platform, please notify us immediately.
Nagad Baji may update this Privacy Policy as needed. Any changes will be published on this page with a revised date.
For significant changes, we will notify you in advance via SMS to your registered mobile number or by email. Minor updates generally do not trigger a separate notification.
Continued use of the site after any changes takes effect will be considered acceptance of the updated policy.
If you have any questions about this Privacy Policy or wish to exercise your rights, please reach out through any of the channels below:
When emailing us about a privacy request, please write "Privacy Request" in the subject line. We will respond within 30 business days.
Our Six Core Security Features
All your data is secured with bank-grade encryption. Every connection starts with https — making data theft virtually impossible.
Nagad Baji never sells your personal information to third parties. This is a core principle with no exceptions.
Our expert team regularly audits our systems, identifying and resolving any vulnerabilities promptly.
OTP verification at login prevents unauthorised access to your account. No one can get in without your phone number.
We never retain data longer than necessary. Information is securely deleted once its retention period has expired.
Everything we collect and why — explained in plain, simple English. No hidden clauses, no fine-print traps.
Your data is protected, your money is safe. Join Nagad Baji and enjoy the best betting experience in Bangladesh.